During our visit to a senior care clinic in July of 2018, Carol was friendly and engaging. As our host and tour guide, it was clear she knew key details of the practice and personally recognized and greeted everyone we encountered. She was a committed and valued team member.

Carol had been four years in her role and aspired to manage the entire practice as the Center Director. When asked about her prior experience she answered, “I worked the drive through at McDonald’s.” How did she find her way to this role? She told the story of serving a particular customer each week, over many months. One day he said, “You’ve taken such great care of me during my morning stops—including my love of extra crispy hash browns—have you ever thought about a job in caring?” Carol responded, “You’d hire me…?…but I don’t have any experience or training.” Her future boss replied, “I’m not worried, you have the heart for care—we’ll train you on the rest.”

That’s when a BIG light bulb went off for us—“When it comes to care, there are many special Carols out there.” Our vision is to select, speed and support the match for overlooked and undervalued talent—thanks Carol for being our inspiration!